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FREQUENTLY ASKED QUESTIONS PAGE   1 2 3
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QUESTION
How soon can I get started?
ANSWER
Get started today by contacting Direct Bill’s Customer Service at: 877.557.7151. We’ll start the process of enrolling your company immediately.

QUESTION
What file formats do you accept?
ANSWER
Nearly anything including database records and printer output files.

QUESTION
How fast are statements turned around?
ANSWER
Because we are so efficient, turnaround time is minimal - your documents are generally in the mail within the next business day.

QUESTION
What about stuffers?
ANSWER
Direct Bill can provide custom inserts created specifically for you, or use its inserting equipment for your existing forms.

QUESTION
Can I customize my statement?
ANSWER
Absolutely. And Direct Bill offers design and conversion services if you need special forms, envelopes, or document merge.

QUESTION
What about mixed formats? For instance portrait and landscape?
ANSWER
Direct Bill can handle your requirements for special treatment of multi-page sets regardless of format.

QUESTION
How secure is your file transfer method?
ANSWER
Direct Bill prides itself on security. Our 128-bit encryption system can ensure complete security for Internet file transfer.

 

  
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Related Information
 
 
  Why Direct Bill Works
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Through highly integrated proprietary software developed by Direct Bill, we are able to offer a wide variety of primary & secondary services
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  Mission Statement
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Direct Bill looks for the best possible means to increase value added services...
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  Our Committment
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Flexibility and willingness to do business our client's way...
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  Our Technology
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We have developed some of our own proprietary program solutions...
 
  For More Information:
If you would like more information about Direct Bill please call:
 
  1.877.494.7570
 
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