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QUESTION:
When I log in, I get an expired maintenance message.
What do I do?
ANSWER:
Internet Explorer Users: Click on the Tools Menu
and then click on Internet Options, and the Temporary
Internet Files–>Settings... button. Under
the Check for newer versions of stored pages section,
set the radio button for every visit to the page.
Netscape Users: Click on the Edit menu on the
top of the browser, and then click Preferences...
at the bottom. You should see the preferences
panel with a list of settings on the left side.
In the Advanced–>Cache section, under
the Document in cache is compared to document
on the network section, set the radio button for
Every time.
QUESTION:
Are you using a browser that doesn't support cookies,
or do you have cookies disabled?
ANSWER:
Your browser must support cookies, and the option
must be enabled to sign in. To enable cookies
Internet Explorer 5:
- Click Tools, and then click Internet Options.
- Click the Security tab.
- Click the Internet zone.
- Select a security level other than High.
Or Click Custom Level, scroll to the Cookies section,
and then click Enable for both cookie options.
Internet Explorer 4.x
- Click View, and then click Internet Options.
- Click the Advanced tab.
- Scroll to the Security section.
- Under Cookies, click Always accept cookies.
Other browsers
- To see if your browser supports cookies, and
for detailed instructions about how to enable
this feature, see the online Help for your browser.
- If you see a message to notify you that a
Web site is trying to send you a cookie when
you try to sign in, you should choose to continue
or you will not be able to sign in.
- If your browser does not support cookies,
you can upgrade to a newer browser, such as
Internet Explorer 5.
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